Privacy Policy
This Privacy Policy explains how Duomo Risk, Inc., a Delaware corporation ("Duomo," "we," "us," or "our") collects, uses, and protects personal information when you visit duomorisk.com, join our waitlist, or receive email and SMS/text messages from us (together, the "Services").
1. Information We Collect
- Information you provide: such as your name, email address, mobile phone number, company or agency name, and any other details you share when you join our waitlist, contact us, or opt in to messages.
- Messaging information: records of your consent to receive email or text messages, opt-out requests, and message delivery status.
- Automatically collected information: basic technical data such as IP address, browser type, device information, and pages visited, collected through standard server logs.
2. How We Use Your Information
- to manage the waitlist and contact you about access to Duomo;
- to send you emails and, if you have opted in, text messages about our Services;
- to respond to your questions and requests;
- to operate, secure, and improve the Services; and
- to comply with legal obligations and enforce our Terms of Use.
3. Email Communications
If you give us your email address, we may send you updates about Duomo. Every marketing email includes an unsubscribe link, and you can also opt out by emailing support@duomorisk.com. We will honor opt-out requests promptly.
4. SMS / Text Messaging
If you provide your mobile number and opt in, we use it to send you text messages as described in our Terms of Use. Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services that help us deliver messages to you.
5. How We Share Information
We do not sell your personal information. We share it only:
- with service providers who help us operate the Services (for example, website hosting, form processing, and email or SMS delivery providers), who may use it only to perform services for us;
- when required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Duomo, our users, or others; and
- in connection with a merger, acquisition, or sale of assets, subject to this Policy.
6. Data Retention
We keep personal information only as long as needed for the purposes described in this Policy, or as required by law. Records of messaging consent and opt-outs may be retained to demonstrate compliance with applicable laws.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
8. Your Choices and Rights
You may request access to, correction of, or deletion of your personal information, or withdraw your consent to receive messages, by contacting us at support@duomorisk.com. Depending on where you live, you may have additional rights under applicable state privacy laws, and we will respond to requests as required by those laws.
9. Children's Privacy
The Services are not directed to children under 18, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be posted on this page.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at support@duomorisk.com.
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